"New" Ebay Frustration

D

dahabs26

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So, I sold a raw Quinn Hughes to a guy in Toronto about 3 months ago...sent with tracking and provided the number to the customer. Forward to last week....received a "first" open dispute because customer didn't "recognize" the transaction (I'm thinking it was his Visa???) and bank didn't recognize the transaction?? I looked back at tracking number AND it clearly shows it was delivered AND buyers left positive feedback. I contacted him and he said he'd look into it??? A week later, crickets. Ebay is saying this can take from 2-8 weeks??? WTF...It's only $75 but COME ON!! I'm totally scaling back my sales on this site as there is absolutely NO reason for this to even be disputed.....Has anyone here experienced something similar?
 
This is why I left eBay almost 6 years ago. The revenue generated wasn't worth the headache.
 
99goals said:
This is why I left eBay almost 6 years ago. The revenue generated wasn't worth the headache.
Click to expand...

Yup I left too. Facebook groups and shows are the way to sell now. Making more then I have ever before. If eBay shuts its doors tomorrow I will not shed a tear.
 
I don't have facebook and cannot sell at a show. Vendors tell me no before they even look at cards. I don't know how you guys do it. I cannot even sell anything here yet I have 5000 cards in my Master List.
 
I had this situation last year. Buyer bought a couple boxes off me in December. I shipped them, they were successfully delivered, buyer left feedback. Then I got the dispute in mid-January with the usual 'buyer didn't recognize the transaction on their credit card.'

eBay asked me for additional info so they could fight it against the credit card company. I provided the info I had such as delivery confirmation to the address provided, the fact feedback was left, and that it had been a month since delivery with no contact from the buyer.

Few days later I'm informed that the credit card company sided with the buyer, and I essentially lost the dispute. But I called eBay, and they reversed the money taken from my account. You should be covered if you have tracking that shows delivery to the address provided. That is the guarantee that eBay provides. They just don't want you to follow up after the dispute is decided against you.

There would literally be zero protection for sellers on eBay if you do exactly what you are told to do, and then still risk losing the proceeds of the sale because of random credit card disputes.


Derek
 
Tachyon said:
I don't have facebook and cannot sell at a show. Vendors tell me no before they even look at cards. I don't know how you guys do it. I cannot even sell anything here yet I have 5000 cards in my Master List.
Click to expand...

Maybe you should give a look at COMC. I sent a few hundred cards there not long ago, they are not listed yet but I am excited about the project.
 
Sorry to hear...I am dealing with the same situation for a $1000 card. It seems this is a new way scammers are going around the ebay policy. I know a few people that this has happened to lately. They have my $1000 froze and say it will be 2-8 weeks...it is now week 4. I uploaded proof of delivery and signature. Hope it goes in my favor...if not I can't sell high dollar cards on ebay anymore. Just won't be worth the risk.
 
99goals said:
This is why I left eBay almost 6 years ago. The revenue generated wasn't worth the headache.
Click to expand...

Careful, there are a few guys that'll start crying when you talk like this.

I use eBay to buy...haven't made a sale there in about 6 years as well. I'll use consignors, Facebook, Blowout, HI or straight in person at Expo or The National. So many avenues to sell cards now that eBay doesn't even need to be in the equation.
 
Triple B said:
Careful, there are a few guys that'll start crying when you talk like this.

I use eBay to buy...haven't made a sale there in about 6 years as well. I'll use consignors, Facebook, Blowout, HI or straight in person at Expo or The National. So many avenues to sell cards now that eBay doesn't even need to be in the equation.
Click to expand...

haha.. So true..

Re: Guys crying.. LOL.. no amount of money is worth that headache... bahahaha thank God for my day job..
 
Triple B said:
Careful, there are a few guys that'll start crying when you talk like this.

I use eBay to buy...haven't made a sale there in about 6 years as well. I'll use consignors, Facebook, Blowout, HI or straight in person at Expo or The National. So many avenues to sell cards now that eBay doesn't even need to be in the equation.
Click to expand...

I'm with you Ryan. Don't SELL only BUY on ebay!
As Wes (PenaltyMan) would say "You know you've lost money if I won your auctions."
So true now when they search their iphone @ EXPO!
THEN the arguments begin.
 
Well at least one thing has remained constant in the Hobby for almost three decades. Freebay complaints.
 

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